Last Updated: 2024/10/29

Welcome to DigiMuzik Africa, a wholly-owned media subsidiary of Jongi Brands (Pty) Ltd. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, cmt.digimuzik.africa, or engage with our services. By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

DigiMuzik Africa operates as part of Jongi Brands (Pty) Ltd, registered in South Africa. We are committed to protecting your privacy and complying with the POPI Act, which governs data protection in South Africa, and the GDPR, which applies to our EU users.

2. Data We Collect

We may collect the following types of personal information, including but not limited to:

  • Contact Information: Name, email address, phone number, and physical address.
  • Billing Information: Payment details for transactions made on our website.
  • Technical Information: IP address, browser type, device information, and geolocation data.
  • Usage Information: Details on how you use our website, pages visited, and actions taken.

3. How We Collect Your Data

We collect data through:

  • Directly from You: When you provide information through forms on our website or directly through communication channels.
  • Automatically: Through cookies and similar tracking technologies.
  • Third-Party Sources: Occasionally, from third parties, such as affiliate marketers or advertising partners.

4. Why We Collect Your Data

We collect your data to:

  • Process and manage orders and payments.
  • Provide, personalize, and enhance our services.
  • Communicate with you about orders, service updates, and promotions.
  • Analyze website performance and optimize marketing efforts.
  • Fulfill legal requirements and comply with applicable laws.

5. Legal Basis for Processing Personal Data (GDPR)

Under GDPR, we process your personal data based on the following grounds:

  • Consent: For marketing communications or optional services.
  • Contractual Obligation: For fulfilling orders and requested services.
  • Legitimate Interest: To improve our website, services, and ensure security.
  • Legal Obligation: To comply with legal and regulatory requirements.

6. Data Sharing and Disclosure

We may share your data with:

  • Service Providers: For payment processing, email marketing, and site analytics.
  • Business Transfers: In case of mergers, acquisitions, or sales of company assets.
  • Law Enforcement: If required to comply with legal obligations or protect our rights and safety.

7. International Data Transfers

We may transfer and store your data outside of South Africa or the EU, ensuring appropriate safeguards to protect your data.

8. Your Rights under POPIA and GDPR

South Africa (POPIA) and EU (GDPR) rights include access, rectification, objection, erasure, restriction, and data portability. Contact us to exercise these rights.

9. Data Retention

We retain your data as long as necessary or required by law.

10. Security of Your Data

We implement technical and organizational measures to protect your data, including secure payment systems, encryption, and access control.

11. Cookies and Tracking Technologies

Our website uses cookies to enhance your experience, analyze traffic, and understand user behavior. Control cookie settings in your browser.

12. Third-Party Links

Our site may link to third-party websites. This Privacy Policy does not apply to them, and we are not responsible for their practices.

13. Affiliate Program

Our affiliate program may involve data collection to track referrals, and partners must comply with our privacy practices and data laws.

14. Updates to this Privacy Policy

We may update this policy to reflect changes in our practices or legal obligations. We encourage you to review it regularly.

15. Contact Us

If you have questions, concerns, or wish to exercise any of your data rights, please contact us at:

Email: enquiries@digimuzik.africa
WhatsApp: +27 (0) 65 858 5833